FAQ

The most frequently asked questions to the podiatrist.

Do you have questions about podiatry?

You are in the right place! Here you will find answers to common questions about podiatry and how it can improve your foot health. Our team of expert podiatrists are ready to answer your questions and provide you with the care your feet deserve.

Below you will find the most frequently asked questions to podiatrists.

There is no general answer to this. With congenital flat feet, you can only support the feet, not correct them. These people will therefore always continue to wear soles. Other feet, both adults and children, can be corrected and these people will be able to walk without soles again after a number of years.
Soles naturally take up extra space in the shoes. There are more and more shoes for sale that have a separate insole. The sole of ours can then be placed in its place. This does not take up any extra space. For shoes that do not have an insole, it depends on how wide your feet are and how high the instep is. This can be done faster for people with a narrow foot and a slightly lower instep than for someone with wide feet and a high instep.

You can usually visit one of our locations for an examination/consultation within a week. (from examination/consultation to delivery of insoles currently takes 2 weeks for us)

Pain in your foot is very annoying. You actually feel very out of hand right away. Unfortunately, there are too few podiatrists, so there is a waiting period for every podiatrist. We have an agreement with the general practitioners that if someone needs to be seen quickly, the general practitioner will contact us.

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For this question, please refer to the reimbursements section.

The podiatrists in our practice are all individual members of the Dutch Association of Podiatrists. Only someone who has successfully completed the Podiatry course may become a member. Every podiatrist at this practice is also registered in the Paramedic Quality Register.

This depends on the complaints for which you are referred and also on the personal preference of the referrer. If necessary, ask your referrer about this, as he or she may have a good reason for sending you to a podiatrist or podiatrist.

Like podiatry, podiatry is concerned with “foot science”. The big difference is that podiatry includes more than podiatry. For example, podiatry belongs to the alternative professions and podiatry to the paramedical professions and there is a big difference in training. Podiatry is a four-year day course and podiatry is a much shorter, part-time course. Podiatry is mainly concerned with "making soles", podiatry is also concerned with nail and toe problems, taping, wound treatment in diabetics. Please ask carefully who you have been referred to, as the terms are all too often used interchangeably.

It is advisable to have an annual check-up and the reimbursements from your health insurer are often also annual. Next  soles for normal walking, there are also various other types of soles possible, such as work shoes, dress shoes, various sports variants, etc. The average lifespan of the soles is two years, but if there is little walking or various soles are used, these can be used. increase in duration. For growing children, we try to get as much diversity out of the soles as possible because they need to be replaced more often as the feet are more subject to change. However, it is exceptional if new soles need to be measured within a year.

If you have been before, you can usually go earlier. We reserve more time for the first consultation/examination than for follow-up appointments. We keep 'gaps' open in the agenda for emergencies and check-ups.

On average about two to three years. This also depends greatly on the number of kilometers that someone walks or plays sports with it, but also on the level of perspiration and the maintenance that is or is not spent on it.

This is the case with real “arch supports”; sometimes there is no choice and all you can do is support the foot. If the foot can be corrected to some extent, a corrective sole will always be chosen. This means that the muscles themselves do the work.

You will be told when the soles need to be checked; often this is once a year. When monitoring is no longer necessary, it is important to return if you have or develop complaints; this often indicates that the soles need to be adjusted or replaced. If the top layer of the sole wears out, you will notice this; The sole can often be provided with a new covering layer.

  1. forefoot complaints
  2. pain in the heel
  3. complaints of fatigue in feet/legs
  4. overload complaints
  5. foot problems in children
  6. ankle complaints
  7. abnormalities of the nails/toes
  8. sports injuries
  9. recurring calluses/corns under the foot or on/between the toes wounds/complaints in diabetes or rheumatism patients
  10. knee, hip and back problems caused by incorrect foot position/gait pattern
  1. Wash your feet daily with lukewarm water. Dry them carefully with a soft towel (or a tea towel if there is insufficient space), especially between and under the toes. If the skin is too dry, use a good foot cream, but do not apply it between the toes.
  2. Inspect your feet every day to look for "strange" spots, such as cracks, wounds, cracks, blisters, skin discolorations (blue, redness) or changes in the toenails. If necessary, use a mirror to look under the foot and between the toes. If someone cannot see their feet themselves due to poor eyesight, ask family or friends. It is important.
  3. Before putting on the shoe, inspect it by feeling with your hand whether there is anything in it (e.g. stones).
  4. Never walk barefoot, even at home. Better to wear slippers or slippers.
  5. Avoid tight socks and pantyhose with seams, as these can damage the skin and hinder blood circulation.
  6. Cut nails straight across, never cut away the corners, which can cause ingrown nails. If the nails are painful or too hard to cut yourself, visit a pedicure (with diabetes certification) or ask your podiatrist for advice.
  7. Never remove calluses, warts and corns/corns yourself. Also do not use corn plasters sold at the drugstore/pharmacy. These can burn the skin (due to the action of the chemicals) and damage it.
  8. Never take a foot bath for longer than 5 minutes, otherwise the skin will become too soft and extra vulnerable to wounds and infections. Do not use soda or biotex for a foot bath, but regular table salt. Always rinse with clean water. Do not take a foot bath for wounds.
  9. Always test the water temperature with your elbow or thermometer. Due to damage to the nerves, you may not feel whether the water is too hot, which increases the risk of scalding.
  10. Do not walk on hot surfaces such as a sandy beach or the cement/tiles around a swimming pool, for example.
  11. Being active promotes blood circulation and this can reduce any excess weight. The podiatrist can advise you on what are good shoes for walking.
  12. Regular screenings are important. The podiatrist, but also the doctor's assistant/practice nurse and possibly the diabetes nurse can test your feet for sensation (sensitivity) and blood circulation.
  13. Make sure your feet are properly measured every time you buy new shoes. Shoes that do not fit properly can be disastrous for someone with DM. Buy shoes later in the day, feet are “bigger” at the end of the day than in the morning. Pay particular attention to stitching and seams at the toes and any lumps on the feet. Shoes should fit immediately and “breaking in” should not be necessary.
  14. Don't consume too much alcohol. Alcohol can increase neuropathy (nerve damage), which may already be affected by DM. This can make small wounds more difficult to feel.
  15. Stop smoking! Smoking can adversely affect the circulation, which can already be a complication for people with DM.
  1. Wash your feet regularly with a mild (alkali-free) soap. Such a soap “without soap” ensures that the natural protective layer of the skin is not affected.
  2. After washing, rinse away all soap residue thoroughly and dry your feet. Particularly between the toes.
  3. Rub the feet regularly with baby oil or a skin-friendly cream to prevent drying skin, cracks or other skin damage.
  4. Always cut the toenails straight across, this prevents the nails from growing in.
  5. If your nails split or crumble easily when clipping, cut with small snips or use a file.
  6. Never cut, pick or cut calluses or corns yourself, there is a high risk of injury due to the use of the wrong tools. However, you can remove excessive calluses with a pumice stone or foot file.
  7. Never take a foot bath for longer than 5 minutes, otherwise the skin will become too soft and extra vulnerable to wounds or infections. Do not use soda or biotex for a foot bath, but regular table salt. Always rinse with clean water.
  8. If you have wounds on your foot, you should not take a foot bath. Healing is hindered by the softening of the skin around the wound.
  1. Always buy shoes in the afternoon, because your feet can become thicker during the day.
  2. Always try on both shoes in the store. It is normal that one foot can be longer than the other. Always buy shoes on the longest foot.
  3. Always try on the shoe while standing. When the foot is standing, it is a bit longer than when sitting due to the weight placed on it.
  4. Walk around the store in the shoes for a while. Take your time buying your shoes. If in doubt, don't buy. When walking, the foot even becomes slightly longer than when standing.
  5. Close the shoe correctly when trying on (and wearing). When wearing a lace-up shoe, tighten and tie the laces properly.
  6. The shoe does not run out. In other words, a shoe does not get bigger. If a shoe is too small, it will remain that way. However, the upper leather becomes more flexible during use, allowing it to adapt to the shape of your feet.
  7. Make sure you have the correct length and width measurements. Size 40 from one brand is certainly not size 40 from another brand. So, don't just pay attention to the shoe size, but especially to the fit.
  8. Good counter-fort, i.e. a good, firm heel fit, is important. The firmer the counter, the less chance of ankle sprains. The heel enclosure should not be able to be pushed in with the thumb.
  9. The toes must be able to move freely in a shoe. Make sure there is enough space at the toes in width but also in height. Toes and nails quickly become pinched, which can cause pain.
  10. The heel height should be such that the calf is relaxed. This is usually a maximum of 3 cm high. The wider the heel of the shoe, the more stable you are on the shoe.
  11. A well-fitting shoe has the flexion point of the shoe below the flexion point of the forefoot.
  12. The sole of a shoe must be flexible enough to allow good movement. When you have the shoe in your hand, you should be able to bend the sole at the forefoot.
  13. Flexible bottom sole, preferably rubber, this provides more shock absorption and more grip.
  14. Make sure there is a good closure on the instep that does not pinch or irritate, preferably a lace closure.
  15. It is better not to choose a low-cut shoe on the instep. The shoe has little grip on the foot, causing the foot to slip at the heel. To prevent this, quickly take a smaller size, which will pinch your toes.
  16. Make sure that no stitching, seams or decorations on or in the shoe run over painful areas on your foot. Stitching, seams and decorations do not give and therefore do not become more flexible. Always feel inside the shoe with your hand to feel whether the shoes have a sufficiently smooth finish and whether there are any stitches on any pressure points.
  17. Preferably buy a leather shoe. Leather provides good ventilation, is easy to shape and is durable.
  18. If you have difficulty reaching the shoes or have impaired hand function (for example with rheumatism), there are elastic laces that you can adjust to the correct length and tension so that you then have a kind of slip-on shoe.
  19. When using podiatric soles, pay attention to whether you can remove thickenings or inlays from your shoes so that the soles lie flat in your shoes. This also saves space when you place the podiatric sole in it.
  20. There are also sandals that are suitable for wearing podiatric insoles. The existing inlay can be removed.
  1. To ensure that the administrative and financial side of your treatment runs as smoothly as possible, you will find our general terms and conditions here. When you are treated by one of our specialists, a so-called 'treatment agreement' is created. Naturally, this treatment agreement entails the obligation to reimburse your practitioner for services provided. The conditions below apply unconditionally to all treatment agreements between patient and practitioner, unless expressly agreed otherwise in writing. These provisions also apply to a follow-up appointment relating to a previous agreement. Dutch law applies to all assignments/agreements.
  2. Billing is done directly to you immediately after the treatment or when collecting the therapeutic aids. You can pay the invoice by card or in exceptional cases in cash at our practice.
  3. We reserve the right to take collection measures without further notice if you are in default of payment. We engage a bailiff's office from Lith in Eindhoven for this purpose. The (collection) costs incurred are for your account. If we have to claim an amount from you in respect of services provided, which exceeds the competence of the Subdistrict Court, the Arrondissementsbank in Eindhoven will have exclusive jurisdiction. If there is a payment arrears, we are entitled to suspend the treatment until the arrears, including interest and costs, have been paid.
  4. The costs of treatment of a patient under the age of 16 are payable by the legal representative. A patient aged 16 or 17 is liable for the costs of the treatment himself, unless the legal representative has confirmed in writing that he will pay the costs.
  5. You must take care of any declaration of our invoice to your own health insurance. You are responsible for claiming reimbursement from your health insurer. We cannot guarantee that a refund will be made. In practice, most insurers appear to provide full or partial reimbursement. Other conditions may apply to patients with diabetes mellitus. We advise you to consult the policy conditions.
  6. Appointments made (verbally or by telephone) can be canceled up to 24 hours in advance. We reserve the right to charge for appointments that are missed without timely notification or canceled within 24 hours before the appointment. If you miss your check-up appointment, you will still be charged for any replacement appointment.
  7. You are obliged to reimburse all costs incurred by us. Verbal consent after the examination in which you agree to the production of podiatric insoles, orthoses or nail braces is valid. After the research, production starts immediately.
  8. Our specialists are committed to acting to the best of their ability. To guarantee quality and service, all our podiatrists are members of the Dutch Association of Podiatrists (NVvP) and are registered as quality registered with the Paramedic Quality Register. Insoles, orthoses and nail braces are therapeutic aids, so no guarantee can ever be given as to the effect of these aids. Adjustments to soles/ortheses within 2 months after delivery (or until the first check-up appointment) are included in the service and are therefore not charged. Inadequate results from the treatment do not entitle you to a refund or exemption from payment under any circumstances.
  9. You can submit complaints by email to info@3d-vcn.nl
  10. We are not liable for loss, loss or damage to your belongings or for any other damage suffered by you.

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